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If you plan on creating your own artwork, please contact us before you begin for templates and artwork requirements. 

Don't have print ready artwork? That's not a problem., simply email or call to let us know what you have in mind. We provide 1/2 hour free design service and then bill at $35 per half hour after that.  The 1/2 hour is normaly adequate time to set up artwork using your print ready logo and a few lines of text. We willlet you know if we feel that your design will exceed the free 30 minutes of free design work. 


Free resources available on the web. ** Before you begin your search for clip art, please be sure to check with us to find out what what type of files will work for your product as different print processes have different artwork requirements, and be sure to follow the instructions for "downloading" your files. We cannot use images that have been "copied" off of a webpage.

    FREE FONTS - A good source for free fonts is -
    FREE CLIP ART and IMAGES - A good source for free clip art is  clker logo

 PMS COLOR CHART - Please note that this is just to be used as a quide as colors viewed on a computer monitor will be different than the final printed color because of monitor settings, the printing method used, texture of material be printed, etc. Silkscreening uses inks that are hand mixed to match PMS colors; however, full color process/digital printing uses a CMYK color print process and PMS matches are not available. If you require a PMS color match and need to print four color process, we urge you to request a pre-production sample and we will do our best to match your color. If you are submitting print ready artwork, please be sure that it is formatted to the print method being used. We can not guarantee print results of artwork that we have not created.
Where do I send my art? 
Artwork can be sent via our "
File Upload Tool", emailed to or send via online programs such as "You Send It" for larger files. Please be sure to let us know if there is any additional information (phone number, website, email, etc.) you want to have added to you artwork. There is no charge for adding this information or for simple layouts if you do not have artwork.

What’s ‘good’, what’s ‘bad’?!
The quality and resolution of artwork for decoration depends on the product and how it is being printed.   
Screen printing, pad printing and laser engraving – we always require VECTOR files. You will have a choice of standard imprint colors and in most case a PMS match is available for an additional charge.
Full Color Printing - We can use eps, ai and high resolution pdf, jpeg and tiff files. For high resolutions files, 600dpi is preferred and nothing under 300dpi is acceptable. Files must be formatted in CMYK. Please do not use Pantone PMS colors or RGB colors in your artwork as the conversion from PMS or RGB to CMYK will almost always result in color differences. We can not guarantee the print accuracy of client submitted artwork that is formatted incorrectly.

Obtaining Vector Art
What if you do not have vector art?  In our experience most logos exist in an EPS or AI format somewhere. Since these types of files require special design programs to view and open, you may not have realized what they were. You could also try your marketing department or the graphic artist who created it.  To create high quality vector art is something best done by an experienced graphic artist.  Software programs do exist that claim to create vector art, however, in most cases, they simply do not work.  When creating your own artwork for print, please be sure to contact us for the art guidelines.

What if you don't have artwork or need your logo converted to vector artwork?
If you don't have artwork or need your existing artwork to be redrawn, it's not a problem. Sketch out your idea or send us what art file you do have and we'll help you out. We will do simple typesetting of your name and message at no charge! Remember, artwork should never get in the way of doing a promotion. If you can't find art that meets our electronic submittal requirements, we can always create it for a small fee. Once we create your art, you won't have this charge again. An e-Proof will be provided for you to review.

Color Matching

Many of our decoration methods allow for the opportunity to closely match the imprint color to a specific requirement. Customers who require specific color matching must request this in writing and provide us with the Pantone PMS color. PMS stands for Pantone Matching System ®. We have an online pantone color chart that you can use to compare colors relative to themselves. Be aware that all monitors are different and the color you see on the screen will surely be different when viewed in person. Where PMS matching is available, there may be an additional charge per color for this service as inks need to be carefully blended to achieve a close match to your color. Please note that PMS color matches are not generally possible for digital printing or 4 color process printing. The color mode in your artwork must be set up as CMYK or the digital printing software will convert the color in your artwork to CMYK and try to match it as close as possible. There is no guarantee of a color match since the conversion from other color modes (PMS or RGB) to CMYK will often result in a very different color. It is best that you do the color conversion of your images to CMYK. If your project is being digitally printed and you require a PMS match, we highly urge you to request a test print / pre-production sample made first. This process requires us to print a sample and then adjust the cmyk values in your artwork to the PMS color of your choice. Sometimes this will take several tries. The cost for test prints / pre-production samples vary from product to product. We will make every attempt to match your requested color; however, we can not guarantee it. Please check that your artwork has been formatted accurately. We can not be held responsible for formatting errors in customer supplied artwork. If your artwork is to be embroidered, we will select a thread which most closely matches your PMS color and you will have the opportunity to see this choice when you approve your "sew-out." Exact color matches can not be guaranteed.   

When creating your artwork, it's important to understand the difference between design file types and color modes 
in relation to the type of printing you will be doing, specifically the difference between raster and vector artwork, and CMYK vs. PMS and RGB color modes. Some file types are natively raster-based, some are natively vector-based, and some are both. The abosolutely best files types for printing are those that are natively vector-based. In general, CMYK is used for full color printing and PMS or a choice of standard imprint colors are used for screen or spot (off set) color printing. RGB color mode is never used for printing. Please read Important Information About RGB and CMYK.

What is a raster art file?

Raster-based art files are design files that are broken up into small colored dots called pixels. Each of these tiny pixels put together creates an image. The quality of the design file depends on 1) the size of the design that was created, and 2) the resolution or dpi of the file—this will be the total number of pixels. The higher the pixel count, the higher the quality of file (which increases file size). Some examples are raster-based file extensions are .JPG, .TIF, .PNG, .PSD, etc.





What is a Vector Based File and why is it better that a raster file?

A vector is a mathamatical representation of some geometrical form. If you remember back in math class, your teacher most likely gave you a function and then you had to draw it on an x/y axis. This would be a basic example of a vector based graphic. Programs such as Adobe Illustrator, InDesign, and Corel Draw are all natively vector-based applications that allow designers to create artwork where the resulting file is a collection of vectors. Some examples of vector-based file extensions are .AI, .CDR, .EPS, .PDF, etc.

Vector-based art is better for printing because no matter the size of the final output, a vector file is always high-resolution. With a raster-based file, the quality of the file is dependent on the size and the dpi of the file.





Setting Up Your Artwork Imprint Colors

Full color printing (4 color process and digital printing): Must be formatted in CMYK color mode. See "Color Matching" above.
Silk screening and off set printing / spot color printing: Most products will have a selection of Standard Imprint Colors to choose from. If the color you desire is not among the options, in most cases, you can request a PMS color match for an additional charge. 

I design using Photoshop—is it vector- or raster-based?
The simple answer is raster-based. 

Raster, vector, CMYK, PMS who cares? I’m sending you the art—you print it!
Sure! We will always be happy to print whatever you send, but this always comes down to the original design file. We can not be held responsible for formatting errors and color issues in artwork provided by the client. 

Artwork with Text
All text must be converted to outlines or curves. If not, all fonts must be included with your art. Please note that the smallest text size that can be imprinted is typically around 6-8 pt. with some exceptions depending on the item or fabric being printed on. Embroidery lettering should be non-serif and at least 3/16" to 1/4" in height. It is often necessary to modify or drop text entirely for small imprint areas. 

We will send you an email proof prior to printing for your review and approval. Please note that these proofs are for layout purposes only.

IMPORTANT NOTE: We make the best effort to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale and product detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product. Please click HERE to read our Terms and Conditions.

(800) 680-0378
2907 Shelter Island Drive, Suite 105
San Diego, CA 92106


Copyright 2016,

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